Privacy Policy
Float Reno Privacy Policy
Last updated: May 2025
1. Information We Collect
Below is a summary of the types of information we collect:
A. Information you provide directly – name, phone number, email, mailing address, payment details, date of birth, emergency contact info, user-generated content, and customer support inquiries.
B. Automatically collected information – IP address, browser type, device identifiers, pages viewed, referring pages, time on page, log files, and diagnostic data.
C. Location & sensor data – Approximate GPS location and river-route progress (when you opt-in to the Float Reno RiverNav app).
D. Media uploads – Photos & videos captured through the Float Reno app for personal download and optional marketing features.
E. Marketing & engagement data – Ad impressions, campaign responses, email open/click data, social media interactions.
We do not knowingly collect information from children under 13. If we learn we have done so, we will delete it promptly.
2. How We Use Your Information
We use your information to deliver services, ensure safety, provide customer support, conduct marketing, perform analytics, and comply with legal obligations.
3. How We Share Information
We only share personal information with service providers, business partners, legal authorities, and with your consent. We never sell your personal information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies for functionality, preferences, analytics, and ad performance. You can manage cookies in your browser settings.
5. Data Retention & Security
We retain information as needed and use encryption, secure access controls, and PCI-compliant workflows to protect your data.
6. Your Privacy Choices & Rights
Depending on your location, you may have rights to access, correct, delete, or restrict your personal data. Contact privacy@floatreno.com to exercise these rights.
7. Third-Party Links & Services
Our Services may link to third-party sites. We are not responsible for their privacy practices.
8. International Transfers
Your information may be processed in the United States and other countries with different data protection laws.
9. Updates to This Policy
We may revise this policy from time to time. We will post the updated version with a new date.
10. Contact Us
Float Reno – Privacy Team
Admin Office (No Customer Service at This Location)
450 Sinclair Street, Reno, NV 89501 USA
Email: info@floatreno.com
Phone: (775) 235-2486